Frequently Asked Questions

Everything you need to know about your Renpho fashion experience.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US, while expedited options are available at checkout if you need your items sooner.

What is your return policy for apparel?

We offer a 30-day return window for all unworn garments with original tags attached. Please ensure items are free from odors, stains, or signs of wear to qualify for a full refund.

How do I know which size to choose?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these against your own body measurements for the most accurate fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Can I track my package in real-time?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

Are Renpho garments ethically sourced?

We are committed to sustainability and ethical labor practices. Our manufacturing partners adhere to strict fair-wage standards and we prioritize eco-friendly fabrics whenever possible.